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Voice (Inbound)
Automates inbound phone call handling with intelligent routing and response capabilities.
Streamlines customer support operations by automating inbound communications and ticket management.
Chat
Provides 24/7 automated chat support with natural language processing capabilities.
Streamlines customer support operations by automating inbound communications and ticket management.
Text (SMS/WhatsApp)
Enables automated text messaging for appointment reminders and customer communications.
Streamlines customer support operations by automating inbound communications and ticket management.
Ticket Triage & Macro Suggestions
Automatically categorizes and prioritizes support tickets while suggesting response macros.
Streamlines customer support operations by automating inbound communications and ticket management.
Knowledge & Document (RAG+OCR)
Creates searchable knowledge base from documents and images using advanced OCR.
Streamlines customer support operations by automating inbound communications and ticket management.

Contact & Care Acceleration

Loaded 5 modules for “Contact & Care Acceleration”.
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